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Safe, reliable non-emergency medical transportation in Kalamazoo & Southwest Michigan

Call (517) 939-0170
Licensed & insured NEMT provider · Kalamazoo County

Specialized Medical Transportation & Modern Fleet

Compassionate, well-equipped transportation for dialysis, chemotherapy, rehabilitation, hospital discharges and specialist appointments across Kalamazoo, Portage and Southwest Michigan.

  • Ramps & liftsADA accessible
  • Stretcher ridesReclining comfort
  • Hands-on careDoor-through-door
Wellpath Mobility driver helping a senior in a wheelchair up the ramp of an accessible van
Our core capabilities

Specialized Mobility Services

Clean, climate-controlled vehicles with proper safety securement for every type of rider.

Driver locking a wheelchair into floor tie-downs inside an accessible vanRamp & lift equipped

Wheelchair Transportation

For manual, power and reclining wheelchairs. Passengers ride safely in their own chair, with no transfer required.

  • Ramp & hydraulic lift vans: wide platforms with safety roll stops.
  • 4-point tie-down systems: floor-locked securement with lap and shoulder belts.
  • Companion seating: a family member or caregiver can ride along.
Book Wheelchair ride
Patient reclining on a stretcher secured inside a medical transport vanReclining stretcher

Stretcher Transportation

Non-emergency stretcher rides for patients who cannot sit upright: post-surgical recovery, hospital discharges and palliative trips.

  • Adjustable reclining stretcher: comfortable positioning during the ride.
  • Track-mounted securement: locked firmly to the vehicle floor.
  • Two-person crews: careful, dignified bed-to-stretcher transfers.
Book Stretcher ride
Driver offering arm support to an elderly woman using a walkerLight assistance

Ambulatory & Assisted Rides

For seniors and riders who walk on their own or with a cane, walker or a steadying arm.

  • Door-to-door help: coats, bags, locking up and steps.
  • Easy entry: low steps and grab handles for limited mobility.
  • Check-in escort: we walk you to reception when needed.
Book Ambulatory ride
Spacious van interior with wide lift and extra seating for bariatric transportExtra capacity

Bariatric Transportation

Respectful transportation for bariatric passengers who need extra width, weight capacity and additional staff.

  • Heavy-duty equipment: wide wheelchairs, stretchers and lifts.
  • Multi-person transfers: extra crew on every bariatric trip.
  • Privacy & dignity: discreet, respectful professional care.
Book Bariatric ride
Wellpath medical transport van on a Michigan highway
Statewide & regional

Long-Distance & Inter-Facility

Door-to-door regional medical transportation between hospitals, rehabilitation centers and specialists, such as Kalamazoo to Grand Rapids, Lansing or University of Michigan Health in Ann Arbor.

  • Climate-controlled comfort for longer rides
  • Planned rest stops when needed
  • One-way or wait-and-return coordination
Attentive care tiers

Understanding Our Service Levels

Every journey has different physical needs. Choose the level of hands-on help your patient or loved one requires.

Level 1

Curb-to-Curb Service

For independent riders who need reliable transportation without physical transfer assistance.

  • Driver greets the passenger at the vehicle
  • Help with doors and seatbelts
  • Folding walkers and bags stowed safely

Ideal for: Routine appointments, independent travelers

Level 2 · Most requested

Door-to-Door Service

Our driver meets the passenger at the exterior door of the home or facility and accompanies them to the clinic entrance.

  • Arm-in-arm walking support from the doorstep
  • Help on ramps, driveways and walkways
  • Careful wheelchair lift loading and securement

Ideal for: Dialysis, outpatient procedures, mild weakness

Level 3 · Comprehensive

Door-Through-Door Service

Continuous assistance from inside the residence or room, through hallways and elevators, to the check-in desk.

  • Help gathering coats, bags and oxygen
  • Escort through hallways, elevators and lobbies
  • Hand-off to clinic reception or staff

Ideal for: Memory care, stroke rehab, stretcher patients

Flexible journey logistics

Flexible Route Options for Return Trips

Medical appointments rarely run exactly on time, so we offer two easy ways to arrange your ride home.

Will Call

Call us when your appointment is wrapping up and we dispatch your return ride. Ideal when appointment length is hard to predict.

Wait and Return

Your driver stays on-site during shorter visits, such as lab work or check-ups, so you can head home as soon as you are done.

Frequent Destinations

  • Bronson Methodist Hospital & clinics
  • Ascension Borgess Hospital
  • Dialysis centers in Kalamazoo, Portage & Oshtemo
  • West Michigan Cancer Center (chemo & radiation)
  • Rehab, therapy, wound care & senior living

Questions? Call (517) 939-0170

Transparent pricing

Rates & Payment Options

Every quote is based on trip distance, the type of vehicle and the level of assistance. You’ll know the full price before you confirm. There are no surprise add-ons, and a companion rides along at no extra charge.

Get a Free Quote

Accepted Payment Types

  • Private pay: major credit and debit cards, HSA/FSA cards where eligible.
  • Facility accounts: direct billing for hospitals, clinics and senior living communities.
  • Workers’ comp & auto no-fault: we coordinate with your case manager.
  • Insurance reimbursement: itemized receipts for third-party claims.

Ask us whether your health plan covers your trip.

Schedule Your Compassionate Ride

Tell us about the passenger and the trip. We’ll confirm availability, vehicle and price.